Nintendo Switch Joy-Con Drift Caused by Fundamental Design Flaws, Says Consumer Group

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The Nintendo Switch’s Joy-Con drift concern is attributable to a elementary design flaw in accordance with a UK shopper group.

As reported by Eurogamer, a report from Which claims that, even after just some months of use, the Joy-Con’s plastic circuit boards present vital put on on the joystick slider contact factors. This causes Joy-Con drift, a difficulty that Nintendo hasn’t been capable of absolutely tackle within the console’s 5 years in the marketplace.

The report additionally criticises Nintendo’s returns and refunds coverage in relation to Joy-Con drift points, saying it ought to present a refund or compensation plan for anybody who can show they’ve purchased a alternative Joy-Con because the Switch’s launch in 2017.

Nintendo disagreed that the difficulty is so prevalent, nevertheless, saying in response to the survey that solely a small variety of controllers are affected and that it is improved the design a number of occasions since launch.

“The share of Joy-Con controllers which were reported as experiencing points with the analogue stick prior to now is small, and we’ve got been making steady enhancements to the Joy-Con analogue stick since its launch in 2017,” it stated.

“We anticipate all our {hardware} to carry out as designed, and, if something falls in need of this aim, we all the time encourage shoppers to contact Nintendo buyer assist, who will likely be comfortable to brazenly and leniently resolve any shopper points associated to the Joy-Con controllers’ analogue sticks, together with in instances the place the guarantee might now not apply.”

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Nintendo launched a Switch restore subscription service in Japan earlier this 12 months however hasn’t but introduced a model for the U.S. or Europe.

It did open a Joy-Con drift particular restore service again in 2019 however it lately materialised that the restore centres themselves had been so overwhelmed that errors had been made when the controllers had been meant to be fastened. The concern is so persistent that Nintendo has confronted a number of lawsuits on account of its Joy-Con malfunctions.

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